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GovDeals Privacy Policy |
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GovDeals, a Liquidity Services, Inc. (“LSI”) marketplace, wants you to know that we take your privacy very seriously. Because we do, we have developed the following privacy policy that states what information we collect, how that information is collected (whether it is by GovDeals, its parent company, a vendor working for GovDeals, or some other means), for what purposes we collect information, how that information is used, and under what circumstances that information would be released. Additionally, we want you to know when you have a choice regarding the collection or dissemination of any personal information, and how you can exercise your options. This privacy policy will also explain what steps GovDeals is taking to secure your private information and what steps you should take to safeguard that information. Finally, the privacy policy will tell you how to correct any inaccurate information, and who you can contact regarding questions about our privacy policy. The GovDeals privacy policy addresses the following issues: 1. What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site 2. The organization collecting the information 3. How the information is used 4. With whom the information may be shared 5. What choices are available to you regarding collection, use and distribution of the information 6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control
7. How you can correct
any inaccuracies in the information.
What information does
GovDeals collect? Information We Collect When You Register for an Account on Our Website GovDeals collects the following personal information from each person in order to establish an account with us: 1. Your name 2. Your company's name 3. Your company title (i.e., Owner/Partner, CEO/President, CFO/VP Finance, VP Marketing, VP Operations, Warehouse Manager, Other, etc.) 4. Your address, city, state and postal code 5. Your country 6. Your telephone number, secondary telephone and/or fax number 7. Your email address When you register for an Account on GovDeals website, you are prompted to provide the above-referenced data via a secure web form. All information is securely stored and can only be accessed by personnel via a username and password. This information is used for purposes of verifying your identity, determining your eligibility to establish an account and contacting you regarding your account with us. We will also send you information regarding upcoming sales events, unique property offerings, and special announcements. If you choose, we will include information about specific property offerings that you designate when you register for an account with us. Information We Collect When you Pay Electronically on Our Website When you place a bid for a lot, GovDeals collects the following additional information: 1. Your name as it appears on your credit card or PayPal® account 2. Your valid credit card number or PayPal® account number 3. The type of credit card (Visaª, MasterCardª or American Expressª, DiscoverCard®) 4. The expiration date of the credit card 5. The billing address of the cardholder as it appears on your statement 6. The Card Security Code (located on the back of the card within the signature block) We only charge your credit card when you have been declared the high bidder, and the sales event has closed, and you are paying for the item you have won. All information collected is protected by 128-bit encryption, the same security used by financial institutions to protect personal data. Information We Collect from All Persons Who Access Our Website GovDeals also collects information about your computer when you click on the GovDeals web site. We log your IP address, browser type, access times, and referring site to help diagnose potential problems with our server, and to administer our Web Site. Your IP address is used to gather broad demographic information. Our site uses cookies to keep track of your user account. We use cookies to deliver content specific to your interests, to save your username so you don't have to re-enter it each time you visit our site, and for other purposes. For our site to function properly, you need to have cookies enabled. Notice to California Residents Pursuant to California Civil Code Sections 1798.80-1798.85 and California Business and Professions Code Sections 22575 – 22579, California residents are entitled to the following rights pertaining to the protection of their personal information. Residents have the right to reasonable security of their personal information by GovDeals, and to destruction of any personal information that is no longer to be retained by the company via shredding, erasing or otherwise modifying the personal information contained in the records so as to make them indecipherable. Residents have a right to expect that a business that discloses personal information about a California resident pursuant to a contract with a nonaffiliated third party shall require by contract that the third party implement and maintain reasonable security procedures and practices appropriate to the nature of the information, to protect the personal information from unauthorized access, destruction, use, modification, or disclosure. Residents have a right to timely notification by GovDeals if we become aware of an unauthorized disclosure or acquisition of your personal information. Residents have the right to be informed by GovDeals customer relations staff of how they can inquire about our privacy practices or compliance with the above-referenced California laws. Residents have the right to be provided contact information for inquiring about the company’s privacy practices at every location in California where GovDeals does business. Residents have a right to a response to any inquiry regarding our privacy practices or compliance with California law within 30 days of receipt of the inquiry by GovDeals. GovDeals may not request that you waive any of your rights under the above-referenced California laws. How does GovDeals collect information about you? Most of the information GovDeals collects about you is information that is voluntarily provided by you when you register for an account or place a bid in one of our sales events. Other information is available to us when you click on our site, and is collected electronically via our web engine. Why do we collect personal information? GovDeals collects personal information either for the purposes of establishing a business relationship (the information you give us when you register for an account on our web site), to collect payment for items you have bid on, or to tailor the type of information that we provide to you regarding property that is available for purchase. How do we use the information we collect? Information collected by GovDeals is used to communicate with you when we transact business. Whether it is to notify you that you have been awarded a lot, or to notify you that you have been outbid on an item, or to contact you regarding payment. We use the information provided by you to facilitate the transactions you wish to consummate with us. We do not sell customer information to third parties; however, we may provide information to LSI, our parent company, or to other companies owned or controlled by LSI, which they may use to contact you about items we believe you may be interested in, which are advertised for sale on other LSI websites. GovDeals verifies your personal information against a third-party vendor database, to which we provide some of your personal information for purposes of identity verification and purchase authorization. The identity verification and purchase authorization processes are automated with some manual overrides. We will not release your personal information to any third party without your consent, unless we are required to by law, or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with an official investigation by a law enforcement organization. GovDeals may provide transaction-related information to Government or private auditors for the purpose of inspecting or validating our business practices, accounting records or financial reports. Any release of information for such a purpose will be done under standard confidentiality restrictions. What steps do we take to secure your personal information? All employees having access to personal protected information must undergo Privacy Act training at least once a year and are monitored by management to ensure that adequate safeguards are used to protected the private information of our customers. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our site uses the standard SSL (secure sockets layer) encryption for all sensitive data that is transmitted over the Internet. This includes customers adding data to the web site, and employees transmitting data off the web site. No information, including the passwords that would give access to sensitive information ever flows over the Internet un-encrypted. How can I protect my personal information? Never send credit card information via e-mail. Do not release information about your account to anyone who is not authorized by you to transact business with us on your behalf. Do not tell your password to anyone. GovDeals personnel will never ask you for your password as a means of verifying your identity. How can I contact GovDeals about my personal information? If you believe that your personal information has been improperly released by GovDeals to a third party or if you have any questions about how GovDeals collects, stores, uses or destroys your personal information, you may contact us at the email address, telephone number, fax number or mailing address listed below. When contacting us about your personal information, please do not include your account password, credit card number, date of birth, driver license number, or social security number in any email to us. You can always change personal information such as your address, email address, phone or fax number through the Profiles section of My Account on the web site. Credit card information can be changed at the time you begin bidding in a sales event. If you experience difficulty in correcting personal information or have any questions regarding our privacy policy, please contact our customer service center at email or (800) 613-0156 ext. 2. You can also reach us by mail at GovDeals, Inc., 5907 Carmichael Place, Montgomery, AL 36117. Our webmaster can be reached with any questions, concerns or suggestions on how we can improve our web site.
GovDeals, Inc. |
United States
Canada